Your Lettings Journey

S2 E4 - Unlocking Tenant Relations: Secrets to Seamless Checkouts and Beyond

October 06, 2023 Your Lettings Journey Season 2 Episode 4
Your Lettings Journey
S2 E4 - Unlocking Tenant Relations: Secrets to Seamless Checkouts and Beyond
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Show Notes

In this episode, we're diving deep into property checkouts and the art of maintaining excellent tenant relations. Here's a quick overview of what you can expect:

1. Smooth Checkouts 101:

  • Learn how to prepare in advance and set clear expectations for smooth checkouts.
  • Discover the power of documentation in the deposit claims process and maintaining positive tenant relationships.
  • Hear a real-life story about how effective communication saved the day during a delayed deposit return.

2. Third-Party Checkouts & Sherlock-ing:

  • Explore the role of third-party inventory checkers in ensuring impartiality during checkouts.
  • Understand the importance of thorough property inspections and detailed documentation.
  • Get insights from a tenant's paint job mishap, resolved through open communication.

3. Handling Tenant Damage Like a Pro:

  • Delve into factors like tenancy length and tenant demographics in navigating damage claims.
  • Gain clarity on deposit schemes and depreciation lists used in property management.
  • Uncover the truth about the life expectancy of paint and carpets, especially in high-traffic areas.

Ready for the Full Episode?
Pour yourself a cup of coffee ☕ and immerse yourself in the complete episode on https://yourlettingsjourney.buzzsprout.com/. Prefer visuals? Check out the video version on our YouTube channel.

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